Presentation Style: Tutor-led Classroom
Duration: 2 Day
Course Time: 09:30 - 16:30hrs
Course Location: Northampton
Cost: Public Courses: £450 + VAT per delegate (call for group discounts)
Closed Courses: please enquire


What will you learn on this course?

This two-day workshop is designed to assist people new to a management role, or considering taking the first step into management in understanding the additional responsibilities that a managerial role brings.  The workshop is highly interactive and provides many opportunities to lead and manage colleagues through a variety of activities designed to explore a variety of aspects of management. The workshop helps participants to understand the vital link they provide between management strategy and effective team performance. 

 By the end of the workshops delegates will be able to:

  • Describe effective use of time and resources
  • Explain the stages of group development
  • Describe differing managerial styles
  • The importance of continual motivation
  • Handling poor performance and team disputes
  • Developing an appraisal approach that encourages team members to take responsibility for their personal development
  • Understanding how their style affects the progress of the team


Course Content

Key Management Attributes

Identifying knowledge, skills and attributes required by an effective manager

Key Skills

Time and resource management, planning, delegation, assertive communication, questioning and listening and goal setting

Know yourself better

Personal style, personal effectiveness, personal preferences and maintain your skills

Leading a Team

What kind of leader are you and setting SMART objectives

Management skills

Motivating a team through team identify, the gentle are of feedback and dealing with conflict

Attitudes, Focus and Issues

Behaviour patterns and learn attitudes, understanding and handling beliefs and the learning cycle

Appraisals and one-to-ones

Using a competence-based approach and Dealing with poor performers


Additional Information

  • Buffet lunch included and free parking (only for courses held at Paradise Training Centre)
  • Joining instructions will be sent prior to attending the course