Client Retention
Overview
This one-day workshop takes existing client facing staff and gives them a fresh perspective on client relationships. It provides participants with a set of recognised tools and techniques in order to improve client retention and to enhance the client relationship with a view to encouraging referral business. It hones participant’s existing skills so they can respond positively to changing circumstances and gives them the tools to maximise business opportunities with existing clients.
Available Course Dates
We run courses frequently on this subject. Please contact us for course dates and availability.
How to Book
To book a place on a course or to check availability please call us on:
